© 2017 by intiNtus. Proudly created BY grupoikOnos

  • Where can I receive my order?​:

It can be sent to an address selected by you (home, work, etc. - never a PO Box).

 

Can the delivery country be different from the purchase country?

No, the delivery country must always be the same country in which the purchase was made.

 

  • How long will my order take to arrive?:

Delivery times depend on the type of delivery selected.

                   

  • Standard: In 5-7 business days

  • Express: In 24-48 hours (business days)

 

  • How much do I pay for delivery service?:

  • Pick-up in store – FREE

  • Standard - 4.95 USD / FREE (Orders over 50 USD) (Before taxes).

  • Express - 9.95 USD

 

  • Can I track my order?:

Yes, click on the "Order Information" link in the confirmation email sent to you to see the status of your order.

 

  • What is the home delivery process?:

If you have chosen home delivery, we will send you an email confirming that your items have been dispatched (when your order leaves the warehouse), another with the tracking number (with a link to the courier's web page) and finally the courier will send you a text message or email to inform you of your delivery.

PAYMENT

 

We offer the following payment methods:

  • Visa

  • Mastercard

  • American Express

  • Paypal

  • Discover

  • Apple Pay

  • Gift Card

               

  • Why might my credit card be refused?:

Your credit card may be refused for any of the following reasons:

 

  1. The card may have expired. Check that your card is still valid.

  2. You may have reached your credit limit. Contact your bank to check that you have not exceeded the authorized purchase limit.

  3. You may have entered some information incorrectly. Check that you have filled in all the required fields correctly.

 

  • Is it safe to use my credit card on the website?:

Yes, the data is transmitted via SSL encryption. For payments with credit and debit cards, you are required to enter the CVV (Card Verification Value), a code printed on the card that serves as a security measure during electronic commerce transactions.

FAQ